Our Chagrin Falls dentist office has reopened for general dental care. However, we have implemented new protocols to reduce the risk of spreading an infection to our patients and our team members at our open dentist office. Please take a moment to read our open letter. Then call 440-708-0900 for an appointment.
We are so very excited to announce that we are once again able to provide dental services for you, our valued patients. Perfect-A-Smile Dental will begin scheduling all dental procedures on May 5, 2020.
While things are certainly not “business as usual,” we wanted to let you know we are here for you in our clean, comfortable, safe environment. Our standards are well “above and beyond” what the American Dental Association and Centers for Disease Control recommend. We love what we do and the people who allow us the responsibility to care for their oral health needs. We continue to always be here for you.
Here are a few things we have done to ensure the safety for everyone who comes into our open dental office:
At many of your dental health visits, you may meet Ben Gibbs. Ben is the first male hygienist to join our team. He intends to assist our hygienists who you have known for years, to get to know our patient family, and to learn our office “routines” before we schedule his patients. Ben may greet you, assist with your questions and radiograph images, help to control aerosols during hygienic procedures, and even assist in scheduling your next appointment. Your hygiene visit will still be with the team member you always knew: Nicole, Lucia, Ashley or Miriam. Ben will also help us keep on time as we disinfect and prepare each treatment room for the next hygiene patient.
This high level of service is just one of the many ways that we are supporting our family of patients, and it is included in the excellent service that we provide. We go through a comprehensive disinfection after every patient.
As per CDC guidelines, the following Screening Protocol must be initiated to minimize the risk of COVID-19 symptomatic. We have implemented this Communicable Disease Screening Questionnaire [CDS form] when scheduling and confirming patient appointments on the phone. This screening will help ensure the safety of both our patients and staff now that our dentist office is back open.
All the questions below need to be asked and recorded:
*If you answer “Yes” to symptoms and “No” to travel or being around a sick person who has
recently traveled internationally, we must ask you to contact your primary care provider so we
can learn your status before treating you.
*If you answer “Yes” to travel (includes being around someone who has traveled and is
sick) and “Yes” to symptoms of fever, cough or shortness of breath, we must ask you to
contact your primary care physician that you will learn your health status.
*If you answer “No” to travel and symptoms, we can schedule a dental visit for you.
The doctors and all team members here at Perfect-A-Smile Dental will continue to go above and beyond for our patients … it is second nature. For this and many reasons, many of our patients have trusted their care with us for 45 years.
We very much look forward to seeing you, your family, and your friends now that our dentist office is open and safe.
The Team at Perfect-A-Smile Dental